Countless organizations talk about how much they value their employees or their “human capital.” They espouse how important their people are to the success of their business. While there certainly is good intention in their words, actions may not always line up when it comes to setting new managers up for success.
According to a 2011 Careerbuilder study, nearly 60% of managers reported never receiving management training. This is an alarming statistic when you consider the stress associated with being a mid-level manager. Often individuals at this level within an organization are caught between the frontline (i.e., customers and client interactions) and the upper-levels of the organization (i.e., implementing strategic initiatives).
If you like college basketball, the names Coach K (Duke Blue Devils) and Pat Summit (Tennessee Lady Volunteers) are familiar. They are the two winningest coaches in Division I college basketball history. Both were honored by Sports Illustrated as the Sportsman and Sportswoman of the year in 2011. You may (or may not) be a fan of their respective teams; either way, you can’t argue with their success.



