Executive Coaching Articles

Create a High Performing Workplace

9/20/2011

In order get the best out of your workforce, look to create an environment that:

Ensures employees understand the significance of their work

  • Do employees understand how their job impacts customers?
  • Do employees understand how their job impacts the success of the organization?
  • Do employees feel valued?

Appreciates employee contributions

  • Do leaders/managers show appreciation to their direct reports?
  • Do leaders/managers treat direct reports with respect?
  • Are employees fairly compensated for the work that they do?

Allows employees to build their competence

  • Are employees’ skills and talents being used to their fullest potential?
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People are Watching

9/13/2011

Like it or not, as a leader your behavior is under scrutiny. And that scrutiny increases the higher up the hierarchy you go. Employees are watching (and evaluating) your word choice, actions and behaviors. So it is helpful to ask yourself:

• “How inspiring am I?”
• “Am I demonstrating positive or negative energy?”
• “Do my actions match my words?”
• “Am I behaving in a way that is consistent with the organization’s culture and values?”
• “Am I modeling behaviors that I want others to follow?”

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Who Surrounds You?

8/18/2011

Who Surrounds You2I’m a firm believer that as a leader you are only as good as the people you surround yourself with. Surround yourself with great people (who are a good fit to your culture and environment) and you are on the road to success. Yet, I regularly see leaders who want to be the center of it all. They feel like they need to be the smartest ones in the room. Instead of sharing information, they withhold it thinking it gives them power. They let their egos and/or insecurities get in the way. They fail to invest in their team because they are afraid that that if their team members look too good, they will look bad (e.g., stupid, not knowledgeable, less skilled). As it turns out, they end up “looking bad” because the team isn’t as successful as it could be. And they only have themselves to blame.

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Recognition Goes a Long Way

8/3/2011

I love chai tea. Even during this incredible heat wave I drink hot chai. As I told someone recently, “It makes me happy.” Ah, yes, the simple things often mean the most.

The other day I had a cup of chai at a local coffee house I frequent. The barista is a regular for me; and, she always makes a perfect cup of tea. Always. So I told her. I made a point of thanking her for making the consistently best cup of chai that I’ve had—anywhere. The smile on her face and her genuine “thank you…you made my day” told the rest of the story.

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Three Tips to Calm Chicken Little

7/14/2011

“The sky is falling! The sky is falling!” — Chicken Little aka Henny Penny

Chicken Little

I’ve worked with a number of Chicken Little’s over the years. You know them…employees who become almost hysterical in their reaction to feedback or their belief that organizational or team disaster is imminent. These people are often unreasonably afraid. Worse yet, they often try to incite fear in those around them. So what can a leader do to calm Chicken Little?

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